About Us

Ⅰ. Core Principles

Price Transparency:

The price of products is based on the information shown at checkout.
We strive for clarity in presenting all cost details to minimize misunderstandings.

Practical Aesthetics: The selection and design of products balance both appearance, functionality, and everyday usability.

Convenient Shopping Experience: With clear product categories and intuitive page layouts, we help customers find what they need more efficiently.

Ⅱ. Pricing and Delivery Information

The product price is confirmed at the checkout page.

Shipping and Delivery:

Our delivery partners include DHL, FedEx, and UPS, offering full tracking.
Large furniture items undergo stability checks and are shipped with protective packaging.

Price and Taxes: All listed prices include service tax (10%) and customs duties for Australia, with no additional fees.

Estimated Delivery Time: Delivery times may vary due to logistics, weather, or other external factors beyond our control.

Ⅲ. Customer Rights

Eligible customers may request returns, refunds, or exchanges in accordance with platform policies and relevant Australian consumer laws.

In case of issues during product use, we aim to provide reasonable after-sales solutions based on the specific circumstances.

Customer support services are available during working hours, and response times vary depending on the type of inquiry.

Ⅳ. Privacy and Data Protection

This website uses encryption technology (TLS/SSL) to secure data transmission.

The collection and use of personal information comply with the 1988 Privacy Act and Australian Privacy Principles (APPs).

Information is primarily used for order processing, customer support, and platform operations.

For more details, please refer to our Privacy Policy and Cookie Policy.

Ⅴ. Contact Information

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